Order Questions

Do you have this in v-necks, long sleeves, zipper jackets, kid sizes, other colors or anything else?
Probably not. Any styles or color options that are available are shown on the right side of the print. Most often it is guys tees, ladies tees and hoodies. Any of the special options would also be shown. If it is not shown, then it is not available for that design.

How do I cancel my order?
If you want to cancel your order, please use the "cancel my order" button found here http://www.sunfrogshirts.com/contact/ and follow the steps.

How do I change my order?
If you want to change your order, please use the "change my order" button found here http://www.sunfrogshirts.com/contact/ right away. If your order hasn't shipped yet, we will do our best to accommodate your change.

How long does printing usually take?
Printing times can vary. Currently we are printing mostly 5-8 day old orders, real time, although our typical guideline is to try to print and ship orders within 5 business days (1 week) of the time the order is placed. Thank you for your patience as we work to catch up. In any event, we will do our best to be as quick and efficient as possible in getting your shirt out to you.

I put my email/address in wrong, can this be corrected?
We use USPS's address verification for domestic and APO orders. However if you see something about your shipping address in your confirmation email that is different from your shipping address as you know it, let us know.

We take fraud prevention seriously, so we will not send your order to a completely different address. If you are paying with PayPal, make all applicable changes to your shipping address in your PayPal account prior to placing your order.

If you need to make a major change to your address, alert us immediately and we will cancel your order and refund your purchase price plus shipping. Email shipping@sunfrogshirts.com.

If we ship your shirt to the address you provided and it comes back to us, we will process it as a return and refund your money less the shipping costs.

What brands do you use?
We primarily use Gildan brand. Please note that these are ladies sizes only and NOT a fitted cut tee. Occasionally if there is a supply issue in a particular color and size, you may receive an upgrade to an LAT or other brand, but these are only used when our normal brands are exhausted.
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